Lede for Hotels
Night shift notes become a clear morning briefing for the duty manager. See which property is drawing the most urgent handovers this week.
Air conditioning drawing repeated guest complaints.
Ageing units heating rooms and survey scores.
Illustration with sample data.
Illustration with sample data.
In Their Words
What Your Team Writes at the End of a Shift
Three people, three shifts, one thread Lede picks up. Sample data.
Lift two slow between L3 and L7, guests waiting at L5.
Lift two stopped at L5, helped a guest out. Refund for room 426.
Lift two intermittent again, L3 to L7. Two complaints at checkout.
Lift two faults keep coming back.
Mentioned on 3 shifts this week, up from 1 last week. Linked to 2 guest refunds.
A Week at a Glance
From One Note to a Pattern by Thursday
Nobody flagged the lift as a problem. Lede noticed it kept coming up. Tap a day. Sample data.
The number is how many times lift two has come up this week.
Across Every Property
What Your GM Sees
Urgent handovers by property and day. One hotel lights up midweek, before anyone calls it in. Sample data.
How Lede Fits
Three Apps, One Picture
Handover
Front desk, housekeeping and night teams hand over in a minute, and the next shift sees what is urgent first.
Forum
Keep every site and team talking in one place, with the important themes surfaced into Intelligence.
Intelligence
A daily Cover Story across your properties, with recurring guest and maintenance issues tracked as themes.
Questions from Hotel Teams
Questions, Answered
Is Lede another dashboard our managers have to check?
No. Lede tells you where to look. A daily Cover Story brings the risks and patterns building across your properties to you, so nobody has to go digging.
Can we run more than one property?
Yes, in Lede each property is a site. Leaders see across every site, and each team works in the sites they are part of.
How does the AI work, and is our guest data safe?
Lede reads the handover notes your team writes and groups them into themes, urgent flags and recurring issues. Your data is encrypted in transit and at rest, and never sold.
Does Lede replace our property management or maintenance system?
No. It sits alongside it and picks up what happens on shift that those systems never see: the workarounds, the repeat faults, the guest moments.
What does it cost?
Lede is priced per site, per month. See the pricing page for current plans.
See What Your Hotels Are Telling You
A short call with the Lede team about how your sites run today, and what Lede would show you.